Glowing obsidian crystal with neural light threads
St. Thomas, Ontario · Locally owned & operated

Rethink how you
work with AI.

Obsidian AI Labs sets up AI that actually runs inside your business, day to day. The parts you don't have time to wire up yourself, we handle. So your time goes to thinking, not clicking.

AI is here whether you like it or not. We help you jump on and take off.

Proud member St. Thomas & District Chamber of Commerce

Implementation is king.

"Stop with the control. Let AI take over the menial things. Humans rise to thought leadership and innovation. It changes from a knowledge-based economy to an ideas-based economy. You're only limited to the idea that comes to mind."

Everyone has heard the AI pitch. Most people are still stuck at the "I read about it" stage. The gap between knowing AI exists and AI actually running your business day-to-day is a chasm. And crossing it is the whole game. We help you cross it. Two ways: show you how to do it yourself, or do it for you. Either path, you come out the other side thinking differently about what your business is capable of.

What's new.

May 11, 2026 · Agent operations

What My CFO Did While I Was At Lunch

A real ninety minutes in the life of an AI CFO agent. QuickBooks live for the first time. Two categorization errors fixed. A new client added to two systems with the right metadata. The pattern that scales for small businesses.

May 10, 2026 · Field notes

The Charge From Bangalore

An unfamiliar charge from a company in Bangalore on my card. The agent traced it back to my own toolbox in thirty seconds. The deeper point is what AI agents do to medium-friction work.

See all posts →

Two paths, same destination.

Show you how: walkthroughs, installations, training, and videos so your team can run the infrastructure themselves.
Do it for you: we build, deploy, maintain, and iterate on the whole stack end-to-end while you stay focused on your actual business.

Intelligent Automation

Agents and workflows that handle the repetitive work you wish you didn't have to do. Email triage, document drafting, data entry, research, report generation, whatever is eating your week.

System & Tool Integration

Connect the software you already use. CRMs, spreadsheets, calendars, billing systems, communication platforms. Into a one connected system so nothing falls between the cracks.

Financial & Back-Office Ops

Receipt capture, bookkeeping drafts, expense classification, compliance documentation, tax-credit preparation. Staging-mode by default. You always approve before anything hits the books.

Website & Hosting Modernization

Escape the rental software you can't leave. We clone and migrate your existing sites to infrastructure you own. Typically cutting monthly hosting and automation bills by a large fraction.

Custom Agent Development

When the tools you can buy off the shelf don't quite fit how you work, we build one that does. Built around your actual workflow. With safety checks, written records of what the agent did, a fallback if something goes wrong, and you in the loop on anything that matters.

Training & Applied R&D

Installation videos, hands-on workshops, and applied research partnerships so your team doesn't just get a tool. They get the a working way of thinking about AI from this point forward.

Brandon Dietz,
Founder.

A decade in cybersecurity. Currently Manager of External Network Security Services at Digital Boundary Group. Fanshawe College graduate, based in St. Thomas, Ontario.

I started Obsidian AI Labs because the AI tools I kept evaluating fell into two camps. One camp solved a narrow slice, like writing a subject line or summarizing a meeting. Useful, tiny. The other camp tried to replace a person whole. Neither matched how I actually work, or how the small businesses around me work. So I built something different for myself first, and I use it every day.

What got me into security was wanting to understand how systems actually run. What kept me there for a decade was the problem-solving. A million tools in the world, your job is to figure out the right one or build one. That turned out to be exactly the right mindset for wiring AI into a real business. Over the last year I did that for my own operation, and most days it gives me back two to four hours I used to spend on admin.

The goal isn't to replace you. It's to give you back capacity. The owner-operator up working until 10pm can go to bed trusting that the follow-ups happened. The solo consultant afraid of the admin load on a bigger client can take the bigger client. The non-profit can spend more of its hours on the mission and fewer on a grant form they didn't know how to start. What you choose to do with that capacity back is the part I'm most excited about.

If you're running a business and the admin work is eating your week, or you want real automation without being locked inside someone else's app, let's talk.

Tell us what you're trying to stop doing manually.

We read every email. Turnaround is usually within a day or two. We're a small team and we'd rather reply thoughtfully than quickly.

Prefer a call? Email first and we'll find a time. We're in Eastern Time.